It is always so very hot inside the clinic. This is very uncomfortable for the animals. Especially since the waiting rooms are so small & claustrophobic.

Get a better phone answering system. The one you ve got is very slow and difficult to manipulate. Your rating system above is difficult to manipulate.

We’ve been frustrated multiple times by surprise charges on our accounts at check out that we didn’t expect, and felt like were not justified. There was no real explanation given just that that’s what it is, or suggesting the most expensive medications and procedures without explaining all the options. It’s made us feel like we were being taken advantage of instead of helping us make an informed decision. Everyone has always been nice and seemingly helpful, but it always feels like they are trying to sell us things and get us to spend more money. And I always feel pressured to say yes because I don’t know what’s best, but I feel like that trust is broken every time I find out the suggested course of action is the most expensive or unnecessary. I would appreciate more transparency and upfront education about options in the future.

The last tech to bring G back in asked if I was waiting for his blood results, I said I didn t know, he left, and I waited about 15 minutes before leaving the room to find someone to ask if there was anything else before I left. Other than that snafu, my visit was great.

Always a great experience and best expertise. Thank you

Thanks for the time spent with my dog Copper! Things went well!

Very friendly and professional staff. Am very glad to be back with a private veterinary business!

Blake and Dr. McGlover were great!

Thanks to you all!! You are always so caring,kind and professional.

The staff were all very helpful and friendly, my pooch was taken care of with care and compassion! Couldn’t be happier with Animal Health Center!

My husband specifically asked for our bucket from our pet’s food when he arrived to pick up our dogs 3/19. They had a bucket with both of their names on it and a lot more food than they needed for the weekend. My husband was told there was no bucket by staff. The bucket has my husband’s name on it as well (Heath Cline). Otherwise, we are always happy with the services

All unmarked questions are rated #5!

We were told that we could drop off dogs for boarding between 9-9:30 am and 12-12:30pm. When I arrived at 12:15 the staff member checking us in was quite rude. I got an email later on saying that there my dog boarding check in was at 11:15am and our second dog had a check in time of 12:30 pm. We were never told about these specific check in times just that we could drop off our dogs from 9-9:30am and 12-12:30pm. It was all quite chaotic and when we went to pay the person at the counter didn’t know how to print our bill.

Overall, the cost of the teeth cleaning was overly expensive ($760!). Based on the cost & the continued discomfort, tracheal irritation, & cough our dog is experiencing now 3 days later, we definitely will not have our dog s teeth cleaned by you in the future. We were not fully informed of the post-procedure discomfort & need for addl ineffective cough meds post procedure. Overall, we are completely dissatisfied with the results & negative side effects of the teeth cleaning.

It would be more helpful if the person calling about my dog had used the cellphone number I had requested when I left him off instead of my landline number. I would have picked him up sooner.

I would like to thank the Vet Tech, Blake as he was wonderful with Maggie. Dr. Ashley was great as she took her time to examine Maggie and explain what was going on with her. She also explained everything in more detail and gave us options as to what we could do. I would highly recommend both of them especially Dr. Ashley. Thank you again for taking great care of Maggie.

I was very pleased with my first visit to animal health center!

MUCH better on the wait time than previous visits!

Everything was great

I forgot to ask a couple of questions I had.

I made an error in my record keeping with regard to my dog s vaccinations. I thought she only needed one, but she actually needed two. Dr Ashlee squeezed me back in and got the extra vaccination done with no complaints, concerns, or delays. And all of this on a busy Saturday. You guys are great!

I always appreciate The treatment we receive at Animal Health Center.

You might put up more sound buffering or walls in the entryway. I totally understand that it s a waiting room where there are dogs and cats, but I think all the excess noise scared my critter more than usual (he wasn t as frightened in other vet offices). Otherwise, fabulous service and great folks!

I will never take my pets anywhere else. They are all so helpful!

Dr.Ashley was wonderful. Very easy to talk to, and we felt Thelma was well cared for. The service was prompt with no wait time. The front desk staff was also very helpful. It was wonderful to see so many animal lovers in one place!